Fresh from the press


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3 Tips for Business Owners at the start of 2021

2020 is now behind us and what a year it was. We saw the upgrades we had been expecting to take 5 years completed within a year. But what does that mean now?  I personally think the most successful businesses this year, of any industry, are going to be the ones who make themselves as efficient as possible. Whether that is through technology and processes or other aspects of their business.  Those businesses who continue with ‘business as usual’ I think will find it harder. When it comes to business owners and technology these are …
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How to edit a PDF Document without expensive software?

Many of us have opened a document we have saved as a PDF, having lost the original Word document, and thought “Ah, I wish I could edit this PDF!”. Traditionally PDF documents have required expensive software to edit. Adobe Acrobat (Standard or Professional), a popular choice, is over £150 per year. Is there another way? Microsoft Word part of Office 365 has long supported opening PDFs, so that you can work on and edit the documents. Unfortunately though in the past, this results have been less than ideal and document formatting is often …
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How can I stop automatic Windows Updates?

Do you often find yourself dosing off in the morning waiting for Windows to finish installing updates? Stop! It doesn’t have to be this way. Active Hours While we of course encourage everyone to install Windows Updates, they are important for security & reliability, Windows 10 offers a feature called Active Hours. Active Hours allows you to set the hours where you will be using your PC ensuring updates do not disrupt your productivity. Sounds brilliant, how do I turn this on? Active Hours is enabled on Windows 10 by default, however it is set …
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How to make Microsoft Outlook faster

One of the common complaints I hear from people using Microsoft 365 is that their outlook is slow. There are a few things you can do that could speed up your Outlook, but by far the best improvements can come from reducing the number of folders. When using Office 365 or other Exchange based email solutions it takes longer to keep more folders up to date than just having lots of items in one or two folders. My email account contains thousands of items and I have no issues with speed in Outlook. …
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4 Ways Email Signatures Can Add Value To Your Business

Have you taken time to consider that email signatures tools could add value to your business? In 2019 on average, 40 emails were sent by individuals per day for business purposes. Emails from your employees have the potential to reach a vast, targeted set of customers. As well as business contacts and potential clients. Therefore, email signatures really are a simple tool that can benefit your business. Here are the top four reasons adding a consistent business signature to all your company’s emails, regardless of device, could add value:  1.Increases Brand Awareness It takes 5-7 …
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Microsoft Teams Custom Backgrounds

Microsoft Teams adoption has grown dramatically over the last few months with more and more people working from home. It has meant that Microsoft have released more features and custom backgrounds is something people have been waiting for.
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iCare Monitor

Suffering from Headaches at work?

Spending more time at our computers doesn’t have to mean we suffer from more headaches.  Having the right lights and monitors can help dramatically reduce suffering.  How much do these headaches cost your business? During our annual review with clients we have noticed an increase in the number of cases where clients have been commenting on 1 or more of their staff suffering from headaches.  There can be many reasons for this ranging from bad ambient lighting in the office, through to bad posture and eye strain. The human eye is a fantastic …
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Three ways to secure your Office 365

Office 365 is great because it is in the cloud and is available everywhere.  Office 365 is vulnerable… because it is in the cloud and is available everywhere! Under GDPR regulations business owners have a responsibility to protect their clients and staff data.  It would be great if this were just a one-off exercise that we ‘put’ security in place and then never have to worry about it again.  The problem is that technology moves on and so does the methods of attack. Working with a professional IT company specialising in solutions for …
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The latest Microsoft Feature update is here 1909

The naming structure has been along the lines of 1803, 1809, 1903, 1909.  When these updates were installed you would have found that your computer often took a lot longer to restart while the update was applying. The good news with this update is that isn’t the case this time.  Microsoft has made this update very much like the standard updates you get each week.  So this means that you wont have any down time while the update is applying.  Having just installed this update myself it only took 1 minute and …
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New legislation notice from Ofcom

On 1st July 2019, new switching regulations were introduced by Ofcom, and we want to ensure you are fully informed when it comes to requesting switching information from us. You can also request a PAC or STAC code via text, your online account or by phone.  We’re always sorry when our customers are thinking of leaving us, however we aim to provide a great service from the day you join to the day you leave.   Requests by SMS  Switching Information – We will provide you with an SMS/Email detailing relevant information such as your contract end date and …
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Heliocentrix Cloud

A bespoke database solution for a charity fundraising company

The business challenge Our client was evolving. Its services had significantly changed and the company wanted to become more agile in its approach. However, its team was wasting many hours on manual data processing tasks and checks. In addition, the team had grown and the business had expanded to two offices. The company already had a bespoke Access database which had been designed to handle large numbers of charity donators and reconciliation of their payments. This system had performed well in its 10-year lifespan and had adapted to many changes within the business. …
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